Terms of Service

Effective Date: March 20, 2026 | Version 1.3

Welcome to the Deadline family of software and services ("Deadline," "we," "us," or "our"), owned and operated by Ronin Group Inc. The Deadline product family includes DeadlineFTP, Deadline Editor, and any other Deadline-branded applications and services. These Terms of Service ("Terms") govern your access to and use of all Deadline products, including our websites, web applications, mobile applications, desktop applications, and related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Description of Service

Deadline provides a family of software and services for professional photography workflows. Depending on your subscription and the products you use, these may include:

Upload photos via FTP/SFTP directly from professional cameras (DeadlineFTP)
View, edit, and manage photos through a web-based gallery
Apply metadata, color corrections, and cropping to images
Professional photo editing on macOS and iOS (Deadline Editor)
Sync photos to desktop applications
Export photos to remote FTP/SFTP destinations
Access the platform via mobile devices

2. Account Registration

2.1 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By registering, you represent that you meet these requirements.

2.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 One User Per Account

Each account is intended for use by a single individual. Account sharing is not permitted. You may not share your login credentials with others or allow multiple people to access the Service through a single account. If your organization needs multiple users, each user must have their own account under your organization.

2.4 Organization Accounts

If you create an organization account, you represent that you have the authority to bind that organization to these Terms. The organization is responsible for all users added to its account.

3. Subscription and Payment

3.1 Subscription Plans

The Service is offered through various subscription plans with different features, storage limits, and user allowances. Plan details and pricing are available on our website and may change from time to time.

3.2 Free Trials

We may offer free trial periods for certain subscription plans. At the end of the trial period, you will need to add a payment method and subscribe to continue using the Service.

3.3 Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. All fees are non-refundable except as expressly stated in these Terms or required by applicable law.

3.4 Payment Processing

Payment processing is handled by Stripe, Inc. By providing payment information, you agree to Stripe's terms of service. We do not store your complete credit card information on our servers.

3.5 Price Changes

We reserve the right to change our prices. Any price changes will be communicated to you in advance and will take effect at the start of your next billing cycle.

3.6 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Upon cancellation:

Your subscription will remain active until the end of your current billing period (monthly or annual).
You will continue to have full access to the Service until the end of that period.
No partial or prorated refunds will be issued for any unused portion of a billing period.
No refunds will be issued for subscription fees already paid, regardless of usage.

If you downgrade to a lower-tier plan, the change will take effect at the start of your next billing cycle. No refund or credit will be issued for the difference between your current plan and the new plan during the current billing period.

4. Acceptable Use

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for professional photography workflows, including photojournalism and news photography.

4.2 Prohibited Activities

You agree NOT to:

Upload content depicting child exploitation or abuse
Use the Service to distribute malware, viruses, or other malicious code
Attempt to gain unauthorized access to the Service, other accounts, or computer systems
Use the Service to send spam or unsolicited communications
Interfere with or disrupt the Service or servers connected to the Service
Resell, sublicense, or provide access to the Service to third parties without authorization
Use automated tools to access the Service except as expressly permitted
Circumvent any access or use restrictions put in place to prevent certain uses of the Service
Share your account credentials or allow others to access the Service through your account

4.3 Content Standards

You are solely responsible for all content you upload to the Service. We reserve the right to remove any content that violates these Terms or that we determine, in our sole discretion, is harmful to our Service or other users.

5. Intellectual Property

5.1 Your Content

You retain all ownership rights to the photos and other content you upload to the Service ("Your Content"). By uploading content, you grant us a limited, non-exclusive license to store, process, and transmit Your Content solely to provide the Service to you.

5.2 Operational Access to Content

From time to time, our team may need to access uploaded images for operational, diagnostic, or troubleshooting purposes related to the Service. This access is limited to what is necessary to maintain, debug, or improve the functionality of the Service and is not used for any other purpose. We do not sell, share, or use Your Content for marketing or advertising.

5.3 Our Intellectual Property

The Service, including its software, design, logos, and documentation, is owned by Ronin Group Inc. and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service without our written permission.

6. Data Retention and Deletion

6.1 Photo Retention

Photos uploaded to the Service are retained for the period specified in your subscription plan, after which they are automatically deleted from our servers. Retention periods vary by plan and are designed for active photo workflows, not long-term storage.

6.2 Account Data

We retain account information and usage data as described in our Privacy Policy. Upon account termination, we will delete your data in accordance with our data retention policies and applicable law.

6.3 Backups

You are responsible for maintaining your own backups of Your Content. The Service is not a backup service and should not be relied upon as your sole copy of any photos or data.

7. Service Availability

7.1 Availability

We strive to provide reliable access to the Service but do not guarantee uninterrupted availability. The Service is provided on a "best efforts" basis. We do not guarantee any specific uptime percentage or service level.

7.2 Maintenance

We may temporarily suspend access to the Service for maintenance, updates, or other operational reasons. We will endeavor to provide advance notice of planned maintenance when practical.

7.3 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of any material changes that adversely affect your use of the Service.

8. Third-Party Services and Integrations

Certain features of the Service may rely on third-party services, APIs, or integrations (such as AI-powered tools, cloud infrastructure providers, payment processors, or other external platforms). These third-party services are governed by their own terms of service, usage policies, and availability commitments, which are outside of Deadline's control.

You acknowledge and agree that:

Features that depend on third-party services are provided at the discretion of the respective third-party provider and are subject to that provider's own policies, terms, and conditions.
Deadline is not responsible for any changes, interruptions, degradation, or discontinuation of third-party services that may affect the availability or functionality of certain features.
Third-party integrations and features that rely on external services are provided to you at no additional charge as a value-added component of the Service. The modification, suspension, or removal of such features — whether initiated by Deadline or caused by changes to the underlying third-party service — shall not constitute a breach of these Terms and shall not serve as grounds for contract termination, refund, or credit.

We will make reasonable efforts to notify you of any significant changes to third-party-dependent features that materially affect your use of the Service.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

The Service will meet your specific requirements
The Service will be uninterrupted, timely, secure, or error-free
The results obtained from using the Service will be accurate or reliable
Any errors in the Service will be corrected

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RONIN GROUP INC., ITS DEADLINE-BRANDED PRODUCTS, AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ronin Group Inc. and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the Service
Your Content
Your violation of these Terms
Your violation of any rights of a third party

12. Termination

12.1 Termination by You

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

12.2 Termination by Us

We may suspend or terminate your account immediately if you violate these Terms or engage in conduct that we determine is harmful to the Service or other users. We may also terminate accounts that remain inactive for an extended period.

12.3 Effect of Termination

Upon termination, your right to access the Service will cease immediately. We are not obligated to retain any of Your Content after termination.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the State of Indiana, United States, without regard to its conflict of laws principles.

13.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at support@deadlineftp.com to attempt to resolve the dispute informally.

13.3 Arbitration

Any dispute not resolved informally shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Indiana, and the arbitrator's decision shall be final and binding.

13.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ronin Group Inc. regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

14.5 Notices

We may provide notices to you via email to the address associated with your account or through the Service. You may contact us at:

Support: support@deadlineftp.com

15. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.

16. Contact Information

If you have questions about these Terms, please contact us at:

Ronin Group Inc.
Deadline Software & Services
Support: support@deadlineftp.com

Previous Versions

Version 1.3 — March 20, 2026 (current)